Does
ShipMyVehicle.com offer Door-to-Door service?
Yes.
Click Here to read about our door-to-door services.
How do I get my
car to the appropriate port location?
You
will need to drive your car to the appropriate port location and arrange for
transportation from the port location after dropping your car off.
Transportation will not be provided to you after dropping off your
vehicle. If you have a long
distance to the port location from your current location, you may
contact a car carrier to move your vehicle. Car carriers can be found in your
local yellow pages.
What
if I am not able to pick up my vehicle the day it arrives at its destination?
You have a specified
time period (refer to table below) to pick up your vehicle once the vessel
arrives at the destination port. After that time, it is placed into storage and
is subject to storage fees.
| Location |
Grace
Period
|
| Anchorage |
3
days
|
| Dutch
Harbor
|
7
days
|
| Guam
|
3
days
|
| Hawaiian
Neighbor Islands
|
2
days
|
| Honolulu
|
4
days
|
| Kodiak |
7
days
|
| Long
Beach
|
3
days
|
| Oakland |
3
days
|
| Tacoma
|
3
days
|
My vehicle is larger than
typical vehicles. Is there going
to be an additional charge?
In order to determine exact cost,
you will need to contact customer
service with the actual dimensions of your vehicle in order to
determine any additional charges.
Can I pay for my car when it
arrives?
No.
Payment must be made before the car is shipped.
If payment is not received in advance of shipment, the vehicle will be
held until such time as all requirements have been met and space is available
on a vessel.
|
