Before and After Vehicle Shipping – What You Need to Know about Pick-Up and Drop-Off offers door-to-door, terminal-to-terminal, overland, overseas, national and international vehicle transport.
Regardless of your needs, we are here to serve you and deliver your vehicle timely, safely, and cost-effectively.

Our staff will guide you through the process and are available to answer any questions you may have along the way.

Door-to-door vehicle shipping service
When you elect to have our carriers pick-up and drop-off your vehicle at your specified origination and destination, there is no extra driving for you. We’ll bring the transport and the paperwork to you.

Your timeframe will determine a “first available shipping date” to establish the pick-window. According to carrier availability, time of year, and how far in advance the move was scheduled, vehicle pick up usually occurs within one to five (1-5) business days of the first available shipping date.

Our team will advise you of the transit time and when to expect delivery. If you need to guarantee the pick-up or delivery date, please let our customer service agent know. That value-added service is available for most vehicle shipments.

Terminal-to-terminal and port-to-port vehicle shipping service
The most cost effective option for vehicle shipment in the contiguous United States often involves you dropping off and picking up your vehicle at one of our 100 terminals in the continental US.

However, we are unable to provide you with transportation after you drop off your vehicle with us. So, if you live very far from the terminal, it may be more convenient to let us come get it. It may even be less expensive when you consider gas prices and the cost of overnight lodging.

Of course, if you are having a vehicle shipped to Hawaii, Alaska, Puerto Rico, or elsewhere overseas, you may still choose our door-to-door or our port-to-port service.

No matter which service you choose, you will need to prepare your vehicle for shipping. You will also need to be present for the vehicle shipping inspection or assign a designee who can sign the bill of lading on your behalf.

Working with our friendly customer service representative, you will be able to determine which of our vehicle shipping services works best for you.

If you choose our terminal-to-terminal service, we will advise you of the following:
  • Driving directions to the appropriate terminal,
  • Contact information,
  • Hours of operation and latest vehicle delivery, to allow sufficient time before closing to process the paperwork.

Vehicle storage delivery and grace periods after shipment
If you are unable to pick up your vehicle once it arrives at the destination port, it will be held for you. Each port offers a separate grace period for this storage. When the grace period ends, your vehicle will be subject to storage fees assessed by the port.

Location Grace Period
Anchorage, Alaska 3 Days
Dutch Harbor, Alaska 7 Days
Hawaiian Neighbor Islands 5 Days
Honolulu, Hawaii 5 Days
Kodiak, Alaska 7 Days
Long Beach, California 5 Days
Oakland, California 5 Days
Tacoma, Washington 5 Days